Credit One Bank has been in the headlines several times now. The bank was making artificial and robotic calls for telemarketing without the receiver’s consent. The duration of the call was between 2014 to 2019. This kind of calling is against the consumer law, so a class action settlement of $14 million was taken against Credit One Bank.
This decision was taken after numerous complaints from the customers, saying they are receiving these robocalls from credit one bank without their prior consent. Those who are eligible for the refund will be provided with up to $1000 from the settlement amount based on the number of valid claims one has submitted.
Credit One Bank $14 Million Settlement 2025
The class action taken against the Credit One Bank is for violating the TCPA, that is Telephone Consumer Protection Act. This act prohibits unauthorized and automatic calls without taking prior permission from the recipients. Although the bank has denied any wrongdoing, but yet decided to settle the case for at not less but $14 million.
Anyone who has received the automated call from the Credit One Bank can now file for a claim. Each climate will receive up to $1000. The exact amount will depend on the number of claims made and how strong the claim is. This payout is not only for the customers of the bank, but anyone who has received the call may still be eligible.
This article will cover all the important subjects of the Credit One $14000 settlement case. The eligibility criteria, individual receivable amount, and the steps to file the claim accurately will be discussed in the article.
Credit One Bank $14 Million Settlement in 2025: Overview
| Article on | Credit One Bank $14 Million Settlement |
| Country | USA |
| Settlement name | Credit One Bank $14m TCPA Settlement |
| Criteria for eligibility | Any candidate who has received robocalls from Credit One Bank |
| Settlement Amount | Up to $14 million |
| Category | Class Action |
| Payment Date | Not yet disclosed |
| Claim website | Not yet disclosed |
Why was the robocall lawsuit filed against Credit One Bank?
The case was filed against Credit One Bank because the bank was making numerous automated calls to its customers and also to others for sales purposes. These calls were made to thousands of people, and many without consent. Many receivers were not even associated with the bank.
The Credit One Bank is a reputable financial institution that has its headquarters in Los Angeles. It specializes in providing credit cards to those who cannot bear other cards because of their low credit scores. It was founded in the year 1984. It is owned by the Sherman Financial Group.
Even though the bank has clearly negated the allegation, but is still willing to settle to avoid any other litigation. This settlement will help all those affected people and compensate them according to their claims.
Breakdown of the Settlement Fund
If you think the whole settlement amount will come to you if you have filed a claim, then you are daydreaming. The $14 million will be divided among all the claimants. A portion will also cover the attorney’s fee, the cost of the court, and other administrative expenses due to the settlement process.
Removing all the court and administrative expenses, it can be said that around 9 million will still be available for the claimants with valid claims. The exact amount received by each individual will depend on:
- The total number of claims they have submitted
- How strong an individual’s case is.
- The records for verifying the phone number will be obtained from internal and third-party records.
Who will be eligible for the settlement payment?
One might be eligible for the Credit One $14 million settlement payment if they:
- Have received an automated or pre-recorded robocall from either Credit One Bank or any of its affiliates
- If the call was during the prescribed duration, that is from 2014 to 2019.
- If you were not asked for the calls prior to receiving the calls.
- All those who have fulfilled the criteria will be eligible even if they are not their customer.
All the records of the Credit One Bank, be it internal or external data, will be checked to confirm the validity of the claim. It is still okay to file the claim if you do not remember all the details of the call.
What preparation and documents should one have before making the claim?
Once the settlement gets approved by the court, a website will go live specifically for the claim. You can file your claim there, but before make sure you have all these documents
- Your name and contact information
- The phone number(s) on which the automated calls were received.
- If you have the exact date or dates, then it will be very good, but other you should have an idea of the approximate date range when the calls were received.
- If you have documents such as call logs or any billing records that will help in the claim, it and make your case stronger.
Although having the documents is not necessary you having them will definitely give you a higher chance of getting the highest amount of payout.
Steps to Follow to file the settlement case
If you are an eligible candidate you need to act very swiftly once the court approves the settlement case against Credit One Bank. Follow the steps given below
- Check all the news and updates related to the court approval. Because as soon as it gets approved, a claim website will go live.
- Visit the approved claim website to file your case
- Fill the claim form with correct details. Make sure to cross-check all the filled details so that there are no errors.
- Wait for the confirmation or any other follow-up request.
If you think you are a valid candidate for the settlement claim, you should apply and fill out the claim form. Even if your claim gets denied, you will not be given any penalty.
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